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Customer Comments Page

Letters - We Get Letters

Some Pictures of our Guests

One of our guests has written quite a lovely article on his First Impression of the BVI.  His last paragraph sums it up, and I quote "If the decision is based upon first impressions, the BVI and Chandi Singh  has contributed positively to winning two more people to bareboat chartering". 

We have taken sailing vacations in the BVI annually since 1988.  I must tell you this year our trip was one of the best.  The 38 Beneteau was a pleasant surprise and in great shape.  Your staff at your dock treated us like royalty.  Chandi Singh handled all of our requests quickly, efficiently and with a smile.  The lady working in your office (sorry forgot her name) was equally helpful and extremely accommodating.  We are in the vacation condominium rental business here in Myrtle Beach and know how nice it is to receive compliments rather than complaints.  Everyone did a great job and we were completely impressed!  Without a doubt we will be calling you next year.   Jud Sutherland, SC

I recently chartered from North South. We have chartered from many charter companies in the BVI including SunSail, Startdust, WestIndies (long ago), LaVida (long ago) and my brother has chartered CYOA boats many times. We have chartered a total of 3 separate sailing trips with you (each time for 2 weeks).
I would gladly (and will) use you again. They have made tremendous strides to please your customers. The prices, the service and the quality of their boats can not be beat....believe me we have tried.
Why am I writing this.... I want to see this company succeed. In my opinion, they are the best in the Carribean. You owed it to yourself to check them out, you will not be sorry. The local owner/manager, Chandi Singh, who is extremely pleasant and very helpful.  Our most recent bareboat sailing vacation has been our best yet (see  www.bviwelcome.com "ttol message board"...susan30.... for a writeup)
My family is "land-locked" in Chattanooga-TN, so these trips to the Carribean are wonderful and much enjoyed by all.  Bob Bukovsky

My compiments to Chandi for a great job. We spent 10 days on a Catalina 42 and all went better than expected. You gave a great preliminary checkout with very good cruising suggestions. My hat is off to all.  Chan Sweetser

George Baust of Pennsylvania wrote to another potential charterer a very long letter and it is worth reading. In part he said "Bill I highly recommend booking through North South.  If you have any questions or problems".   Thanks George.

Josh Foster of New York recently wrote: We recently chartered a 42' Trawler. The boat was in great shape, everything worked well and the staff was great. We picked up the boat in Tortola, the charter company was nice enough to allow one of our group to stay on the boat for a few days before we left, as he got down there early. Chandi and Marty were great and took the time to explain everything on the boat to us and points of interest on the charter. From their base, we went to Norman Island, then Peter Island, Cooper Island, the Baths, Bitter End, Cane Garden Bay, Soper's Hole then back to Peter Island. I would strongly recommend this trip. I am looking forward to the next trip down. You had very reasonable prices and were very willing to help make the trip great. The boat was clean, everything worked well and it was very comfortable for two couples. We flew direct into San Juan and then a small American Eagle into Beef Island.
I am really looking forward to the next trip.
I would strongly recommend this trip and booking with North South.

Paul Kaiser of Michigan emailed us: "My wife and I just returned yesterday from Tortola from an wonderful trip. I would just like to say that once again, your company, and specifically, your staff have well exceeded my expectations on the product they delivered. Sheila, Chandi, and Martin have helped in more ways than I have time to mention to you.  I would say you could not have a better manager running the operation down there than you do."

Ric Simon of Colorado wrote to us:   "It was the first trip that all of my brothers & sisters were together since 1962. Chandi made the trip so memorable with your hospitality, great staff, and boats that are affordable and in good repair.  Thanks and we'll see you in April"  

Ed Puzas, NY: "Our sailing trip was great.  Everyone had a marvelous time."

James Richardson, FL: "How do you describe a perfect vacation?  I would appreciate you extending our thanks and appreciation to the fine staff."

Robert Vog, NJ: "From booking the trip with Sheila, to the initial orientation with Chandi, the politeness and expertise from Martin and Mark, your staff lives up to your slogan, 'We 'really' care about your Vacation'!"

Don Burns, Arizona:     "We had an awesome trip.  Talk about a responsive service crew, they were great.  We will return!"

Geoff Oakes, ON: "Being best (in my view) means newer boats at competitive / affordable prices.  They seem to have found the right balance."

Lauryl Schumacher, CA: "Everything seemed perfect!  We loved our trip.  It was one of the best vacations we have ever been on.  Can't wait to do it again."

Lee & Carolyn Moore, CT: "I want to thank you for a very satisfying charter.  Chandi and all the crew on Tortola did a great job for us.  We were standing in line at the airport on Tortola and began talking to some people who had chartered with the Moorings.  They were interested in our experience and we were interested in theirs.  Our experiences were pretty much the same until we began talking about the costs.  They were amazed at what we paid for the charter.  We're pretty sure you will be hearing from them soon.  Please let Chandi and all the crew know how much we appreciated all the fine service.  They were great."

This page was last edited on April 19, 2010